Business English

Guides to business English vocabulary, emails, presentations and professional communication — for learners who need English at work. See our full Business English guide for an overview of meetings, emails, presentations, negotiations, calls, and networking in one place.

Emails Job Interviews Meetings Negotiations Presentations Job Applications Professional Phrases

Getting Hired: Interviews & Applications

Everything you need to perform confidently during the hiring process — from writing a strong cover letter to answering tough interview questions in English.

Business EnglishB1–C1

English for Job Interviews: 50+ Phrases and Model Answers

From opening small talk to the STAR method for competency questions — all the language you need to impress in an English-language interview.

Business EnglishB1–C1

English for Job Applications: CVs, Cover Letters & Emails

How to write a professional CV and cover letter in English — structure, key phrases, common mistakes, and sample templates for every industry.

Business EnglishC1–C2

Advanced English for Job Interviews: Vocabulary and Phrases

Take your interview English to C1–C2 level with sophisticated vocabulary and the language strategies that distinguish exceptional candidates at senior interviews.

Business EnglishB1–C1

How to Write a Cover Letter in English: Structure, Phrases & Example

Structure, formal phrases for each paragraph, common mistakes to avoid, and a full example cover letter for job applications in English.

Business EnglishB1–C1

English Vocabulary for Recruitment and Hiring

Essential English vocabulary for recruitment and hiring: candidate, applicant, CV, shortlist, screening, onboarding, probation period and more.

Business EnglishB1–C1

English Vocabulary for Job Promotions and Career Growth

Essential English vocabulary for promotions and career growth: promotion, raise, appraisal, leadership, and phrases for asking for a promotion at work.

Professional Communication: Emails & Presentations

Master the two most important written and spoken communication formats in the modern workplace.

Business EnglishB1–C1

English Email Vocabulary: 80+ Phrases for Professional Emails

Templates and phrase banks for every email type — requests, follow-ups, complaints, apologies, and formal correspondence — with formal and semi-formal options.

Business EnglishB2–C1

English for Presentations: Phrases, Structure & Signposting Language

A complete phrase bank for every part of a professional presentation — openings, transitions, visuals, handling questions, and confident conclusions.

Business EnglishB1–C1

How to Write Professional Business Emails in English

Master business email writing in English with templates, phrases, and examples — from subject lines to sign-offs, a complete guide.

Business EnglishB1–C1

English for Video Calls: Phrases and Vocabulary for Remote Meetings

Master the English phrases and vocabulary you need for professional video calls and remote meetings, from technical issues to presenting ideas clearly online.

Business EnglishB1–C1

English for Remote Work: Key Phrases and Vocabulary Guide

A complete guide to video call phrases, async communication, project updates, and professional email vs chat vocabulary for remote workers.

Business EnglishB1–C1

English for Customer Service: Essential Phrases and Tips

Essential English phrases for customer service roles — greeting customers, handling complaints, solving problems, and professional closings.

Meetings & Business Vocabulary

The phrases and vocabulary you need to run, join, and follow business meetings and phone calls with confidence.

Negotiations & Essential Business Phrases

The language of deals, meetings, and professional conversation — from polite disagreement to closing an agreement.

Build Your Business Vocabulary

Practise professional vocabulary with interactive flashcards and quizzes — free, no sign-up.

Business Vocabulary Flashcards Grammar Guide

FAQ: Business English

Frequently Asked Questions

What level of English do I need for business communication?

Most workplace communication requires B1–B2 level English for everyday tasks such as emails, meetings, and phone calls. Senior roles involving negotiations, presentations, and report writing typically demand B2–C1 level. Use our CEFR level test to find your starting point, then work through the relevant guides on this page.

What is business English and how is it different from general English?

Business English is a variety of English used in professional and commercial contexts. It emphasises formal vocabulary, specific genres (emails, reports, presentations, negotiations), and conventions such as hedging language, diplomatic phrasing, and formal register. While the grammar rules are the same, the vocabulary and style differ significantly from everyday conversational English.

How do I write a professional email in English?

A professional English email follows a clear structure: subject line, salutation (Dear Mr Smith / Dear Sarah), opening purpose statement, body paragraphs, closing statement (I look forward to hearing from you), and sign-off (Yours sincerely / Kind regards). Use formal vocabulary, avoid contractions in very formal emails, and keep sentences concise. See the English Email Vocabulary guide for full templates and phrase lists.

What phrases are most useful in a job interview in English?

Key interview phrases include: opening answers with 'I have extensive experience in…' or 'One of my key strengths is…'; using the STAR method (Situation, Task, Action, Result) for competency questions; closing with 'I'm very enthusiastic about this role because…'. The English for Job Interviews guide covers 50+ phrases with model answers for the most common interview questions.

What are the most important business English phrases to learn?

The most essential business English phrases cover: meeting language (Let's get started / Shall we move on?), emails (I am writing with regard to… / Please find attached…), negotiations (I'd like to propose… / That's not quite what we had in mind.), presentations (I'd like to draw your attention to… / To summarise…), and small talk (How was your trip? / Shall we grab a coffee?). See the Business English Phrases guide for a full categorised list.

How do I improve my negotiation skills in English?

Improve English negotiation skills by mastering four phrase categories: making proposals (I'd like to suggest… / How about…?), responding to offers (That sounds reasonable / I'm afraid that doesn't quite work for us.), making concessions (We could consider… / If you could… then we'd be able to…), and reaching agreement (I think we've found common ground / Let's put that in writing.). The English Negotiation Language guide covers all stages with ready-to-use phrases.

How should I structure a presentation in English?

A professional English presentation has four parts: Introduction (greet the audience, state your topic and objectives), Body (2–4 main points with signposting language like 'Moving on to…' and 'Another key point is…'), Conclusion (summarise key takeaways: 'To wrap up…'), and Q&A (Thank you for your question. That's a great point…). The English for Presentations guide provides full phrase banks for each stage.

What is the best way to learn business English vocabulary?

Learn business English vocabulary in context by: reading authentic materials such as business news and company reports; practising with topic-based flashcard sets on LexFizz (/vocabulary/business/); studying collocations (make a proposal, reach an agreement, submit a report) rather than isolated words; and actively using new phrases in writing practice. Aim for 10–15 new collocations per week rather than memorising long word lists.

What is the difference between formal and informal English in the workplace?

Formal English uses full forms (I am, do not), Latinate vocabulary (commence, terminate, endeavour), impersonal structures (It has been decided that…), and avoids contractions or slang. Informal workplace English uses contractions, phrasal verbs, and conversational phrases. The appropriate register depends on your audience: formal for senior management, clients, and official documents; informal for close colleagues and internal messaging.

Can I practise business English interactively on LexFizz?

Yes. LexFizz has a dedicated Business vocabulary set at /vocabulary/business/ with interactive flashcards, quizzes, and word-match exercises — all free, no registration required. The exercises cover essential workplace vocabulary, professional collocations, and email phrases. Visit /exercises/ to browse the full exercise library by topic.